Your Privacy Is Our Priority

1.1 Identity Information

During account registration and verification, we may collect the following information:

• Full name and date of birth
• Email address and mobile number
• National ID card or passport details (for age and identity verification)
• Residential address

1.2 Financial Information

For transaction processing, we collect:

• bKash, Nagad, or Rocket mobile wallet numbers
• Deposit and withdrawal history
• Transaction amounts and dates

1.3 Automatically Collected Information

When you use our platform, the following information may be collected automatically:

• IP address and device type
• Browser version and operating system
• Browsing activity on the platform and session duration
• Information collected from cookies and similar tracking technologies

0k93 uses your information only for specific and legitimate purposes. These purposes are:

• Account creation, management, and verification
• Processing financial transactions including deposits and withdrawals
• Complying with applicable laws and regulations (identity verification and fraud prevention)
• Providing customer support services
• Ensuring platform security and detecting fraud
• Monitoring user activity to ensure responsible gaming
• Improving platform performance
• Informing you about relevant offers and promotions with your consent

0k93 has adopted industry-standard technical and organisational measures to protect your personal information:

• SSL Encryption: All data transmitted on our platform is encrypted using SSL/TLS technology.
• Data Storage: Stored data is kept on encrypted servers and can only be accessed by authorised personnel.
• Two-Factor Authentication: Two-step authentication is available to ensure account security.
• Regular Audits: Our security measures are regularly reviewed and tested.
• Staff Training: All our staff are trained in data protection and are bound by confidentiality agreements.

However, it is not possible to guarantee that data transmission over the internet is completely secure. We make every effort, but users are also responsible for keeping their account passwords confidential.

0k93 may share your information with third parties in the following limited circumstances:

4.1 Service Providers

Partner organisations such as payment processors (bKash, Nagad, Rocket), technology infrastructure providers, and anti-fraud services receive only the information necessary for their specific functions. They are also required to follow the same privacy standards as we do.

4.2 Legal Obligations

We may be required to disclose information in response to court orders, legal proceedings, or valid requests from government authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or asset transfer, user information may be transferred to the new entity. In such cases, we will notify you in advance.

The 0k93 website uses cookies and similar technologies that help improve your experience. Through cookies, we:

• Maintain your login session
• Remember your preferences and language settings
• Analyse platform usage and improve performance
• Detect fraud and security threats

You can control or reject cookies at any time from your browser settings. However, disabling certain cookies may limit some functionality of the platform.

As a user of 0k93, you have the following rights over your own information:

6.1 Right to Access

You can request to know what information we have stored about you.

6.2 Right to Rectification

If your account contains incorrect or incomplete information, you can request that it be corrected.

6.3 Right to Erasure

In certain circumstances, you can request that your personal information be deleted. However, due to legal obligations, some information must be retained for a specified period.

6.4 Right to Restrict Processing

In certain cases, you can restrict the processing of your information.

6.5 Right to Withdraw Consent

If you have given consent for your information to be used for a specific purpose, you can withdraw that consent at any time. However, this will not affect any processing that was completed before the withdrawal.

To exercise these rights, please contact our support team.

0k93 retains your personal information for as long as necessary or legally required:

• Account-related information is retained as long as the account remains active.
• Financial transaction records are kept for the period required under financial regulations.
• Even after an account is closed, some information may be retained for dispute resolution or legal purposes.
• Marketing-related information is deleted after you withdraw your consent.

0k93 services are only for users aged 21 and above. We do not knowingly collect any personal information from minors. We confirm age during the account verification process.

If we become aware that information has been collected from a minor, it will be deleted immediately and the associated account will be closed. If you have any information about this, please contact us.

Our servers and technical infrastructure may be located in various countries. If your information is transferred to or processed in another country, we will ensure that the data protection standards of that country are at least equivalent to those in this policy.

Wherever your information is processed, the protection standards described in this privacy policy will always apply.

0k93 may update this Privacy Policy as needed. If there are significant changes, we will:

• Publish a notice on the platform
• Send an alert message to your registered email address
• Update the "Last Updated" date at the top of this page

Continuing to use the platform after the changes take effect means you are agreeing to the revised policy. We therefore recommend reviewing this page regularly.